WoodMartWWoodMart
Jan 17

WOODMART template update

Hi, I'm contacting you about a WOODMART template that I have on my website www.dgadget.co.il. I recently received a notification that there is a new update for the template/theme. But i ran into a problem. Before i started updating my staff tried to add an image in the slider on the website and the image does not appear at all in there is only a white imge some of a bug. we tried also after updating the template/theme and same problem. We decided to make an update to the template but then other problems started on the site in the display of products and additional elements on the home page change we had a big mess. Really serious problems to the point that we had to backup the site back. We don't know what to do. The site's technical team told us to ask you to do the update for us from your side It is important for us to note that even after the update, the image on the slider still does not appear properly and we worked very, very hard to make adjustments on the site, please help us update the template from your system directly.
ClosedClosed
Apr 16, 2024

Hello, Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can. To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response. To create a new topic on our support forum, please follow these steps: 1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account. 2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue. 3. Click “Submit” to post your question. Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible. Thank you for your cooperation, and we look forward to hearing from you on the support forum. Best regards