Oct 6
Add SMS sending feature to Abanden Cart Recovery
Hello Team!
Please add a feature to existing abandoned_cart_section so we can "SEND SMS" in addition to email.
I want to request to make it work with https://wordpress.org/plugins/wp-sms/ wich is already includes alot of SMS Gateways all around the world and also people can ass their own SMS gateways easily to it.
Also it is so Good to have a history of all sending sms messages too ( even if they are patterns), so we can see what data send to whom. It can have a auto cleanup based on user input, for instance keep only the history of latest 60 days.
Kind Reagrds
Pending
Following up with a few more details on how we can structure this to make it extremely flexible, user-friendly, and compliant: 1. Customer-Facing Channel Preference (Consent & Flexibility): During checkout or in their account settings, customers should have a clear checkbox option to choose how they prefer to receive notifications: Email only, SMS only, or Both. Also admin must have this feature too, to control how they want to interact with customers. This ensures full compliance with privacy and anti-spam regulations (like TCPA/GDPR) so store owners only message users who have opted into that specific channel. 2. Granular Admin Controls per Recovery Step: In the abandoned cart settings dashboard, admins good be able to select the transmission channel (Email, SMS, or Both) for each individual recovery automation step. Example: Send an immediate gentle reminder via Email after 1 hour, but trigger an SMS reminder after 24 hours if the cart remains abandoned. 3. Seamless Integration Recap: Zero Gateway Maintenance: By hooking into the WP SMS plugin, the WoodMart team won't need to code individual gateway APIs; WP SMS handles the global gateway logic while WoodMart triggers the notification hooks. Unified Workflow: When paired with the requested Customer Phone Number Column in Abandoned Carts, store owners get a complete, professional-grade omnichannel recovery system built directly into the theme. Thanks again for considering this.